Description

JOB OVERVIEW: Leads data governance and health informatics initiatives within the Fetal Care Center in order to transform data into knowledge that improves maternal and infant health. Identifies and interprets trends and patterns in datasets from electronic health records across multiple institutions to locate influences. Develops recommendations and strategic / tactical plans based upon identified goals and objectives. Works with clinical and research units to understand and prioritize data and information requirements. Creates specifications for reports and analysis based on identified needs and available data elements from multiple sources of electronic health and research records. Optimizes the performance of enterprise business intelligence health informatics tools by defining data to filter and index that add value to the Fetal Care Center and Perinatal Institute. Develops business cases to support the Fetal Care Center's health informatics strategic business plan.

PURPOSE OF POSITION: To lead data management, governance, integrity, and data harmonization initiatives for the Fetal Care Center. To analyze; design; implement and maintain health informatics solutions (Business Objects; Epic; SAS; REDCap). To provide general support; troubleshooting; issue identification; potential resolution; project improvements.

??? Project management

Provide project management of the Maternal and Neonatal Informatics initiatives. Effectively balance multiple concurrent project assignments. Develop task priorities and timelines. Identify recurrent technical support issues and develop solutions. Serve as project manager for complex projects. Perform other duties as assigned.

??? Analysis
Analyze Business Intelligence requests to align with existing tools and processes, as well as develop new processes and investigate new tools where appropriate. Use troubleshooting skills to effectively support Business Intelligence solutions and assist others in solving escalated issues. Develop support plans for new solutions. Escalate unresolved issues with urgency. Seek the appropriate resources needed for activities with multiple tasks. Coordinate and facilitate communication between internal and external parties on assigned tasks and related issues. Be personally accountable for commitments to projects.

??? Data Integrity
Serve as primary contact for validation of data. Ensure the accuracy and efficiency of data within reports before delivering to customers. Identify areas of improvement and communicate to lead/management. Evaluate current reports for quality/effectiveness/efficiency. Timely identification of issues and efficient method of notification.

??? Support Daily Operations
Support efficient and effective use of clinical data to support patient care and improved outcomes. Serve as a resource person for the department and as a liaison between the department and Information Services. Troubleshoot reports/universes to identify root cause of data issues.

??? User requirements
Gather, prepare and analyze user requirements to create complex reports and moderately complex to advanced dashboards, utilizing enterprise data systems (such as Epic Slicer Dicer, Caboodle & Clarity, SAP/Crystal, Business Objects, etc.). Participate in code reviews, including reviewing code of others. Perform change management when reporting system modifications are needed. Follow and assist in the development of build, configuration and release management processes and meet user and technical documentation standards as set by CCHMC. Utilize and contribute to the CCHMC information glossary to refer to governed definitions when analyzing and creating reports.

???Training
Develop end-user education strategies and develop or oversee the development of end-user materials for end user training, adoption and education. Provide detailed ad hoc analysis for hospital departments and divisions. Develop mastery of specific hospital data domains and provide consultation to customers and other technical staff. Mentor junior members of the team related to specific technical skills as well as troubleshooting skills, departmental processes and general professionalism.

??? Technical skill
Continually develop professional skills and assist with the development of others. Maintain Epic certifications where appropriate, including obtaining additional certifications in other modules. Expand oral and written communication skills, particularly related to translating customer requirements into BI solutions. Plan and execute testing plans.

Qualifications

EDUCATION/EXPERIENCE

Required:

???Bachelor's degree in a related field
???5-7 years of work experience in a related job discipline

Preferred:

- 3 years in health data management or electronic health record applications (EPIC or similar)

- System design and systems architecture experience

- Project management experience

Unique Skills:
- EPIC Clarity certification or will obtain